FAQs

Q. Is your pharmacy licensed?

Yes, we are a fully certified and licensed online pharmacy in the United States. We only provide genuine, FDA-approved medications and strictly adhere to all U.S. government guidelines and regulations.

Q. What types of medicines are available on your website?

We offer a wide range of prescription-only (Rx) medications, including benzodiazepines, opioids, CNS depressants, and sedatives, all at affordable prices. For a full list of our products, please visit our product category page.

Q. What payment methods do you accept?

To make your purchase convenient, we accept a variety of secure payment options, including Western Union, credit and debit cards, PayPal, etc.

Q. What should I do if I receive the wrong product?

If you’ve received an incorrect delivery, contact our support team via email or phone. Our representatives will resolve the issue promptly. Once your request is approved, our delivery partner will collect the incorrect package and ensure you receive the correct one.

Q. Do you offer customer discounts?

Yes, we regularly offer deals and discounts, including seasonal and holiday promotions. You can receive updates on these offers via email or message, or you can contact our team for more details.

Q. How long does it take to approve my order?

Our team aims to review and approve your order within 45 to 60 minutes during business hours. On weekends, approvals may take up to 3 hours.

Q. How can I track my order?

You can track your order using your mobile device. If your parcel hasn’t arrived, simply reply to the order confirmation email or visit our website’s “Contact Us” page for assistance.

Q. Can I cancel my order after paying?

Yes, you can cancel your order anytime before it is shipped. Once the product has been delivered, cancellation is not possible.
In the case of a faulty or missed delivery, you can request a refund. Please refer to our “Delivery & Refund Policy” for more information.

Q. How do I know if my order has been received?

Once your order is processed, you will receive a confirmation email and a text message, which will also appear in your patient record.

Q. Are there any delivery charges?

We offer free delivery for most orders. However, if you opt for USPS shipping, a $35 charge applies for delivery within 2-3 days.